We will give you an accurate price for your service or repairs if you telephone, provided we are given the registration or chassis number of your Mercedes-Benz. We can then interrogate the electronic service records and find out exactly what your vehicle needs and quote accordingly.
Sometimes our customers will say that they have been quoted less by a main dealer, but that is due to the dealer using a menu pricing system without looking at the actual history of the car. The resulting quote is therefore often for just a basic service.
We quote having looked at your exact vehicle history and we will include all that is due, which may be a change of pollen filter, brake fluid (usually every two years) and fuel and air filter (usually every four years). Frequently, it is only when your car is in a main dealer workshop, do they have time to come back to you with the additional requirements and cost estimates.
We are one of the few to have installed the very latest Bosch 3D wheel alignment equipment, which is the most accurate for setting suspension and tracking angles as well as wheel alignment.
We also use the most accurate German manufactured tyre and wheel balancing machines, and source our tyres from Micheldever Tyres to ensure that our prices are the most competitive.
We also have the latest Bosch Air Conditioning service and repair system, using both the established R44 and the newer R12 refrigerants.
We can also have your alloy wheels completely refurbished to ‘as new’ standard, which means sending the wheels away for a week. This should not be confused by comparison to the very inferior in-situ type of repair we see so often.
Did you know that Mercedes-Benz does not require main dealers to remove road wheels during a service? This means that if you have a puncture and have a space saver spare, it is highly likely that you won’t be able to remove the wheel, as it will have welded itself to the hub due to the corrosive action of dissimilar metals. We always remove road wheels and apply some copper grease to ensure the corrosive effects are prevented. Also, how can you check the condition of brake pads and discs correctly if you cannot see them properly?
But, perhaps the best way to decide whether you should use our services is just to call in. We will be delighted to show you around and answer any questions you may have.