Whilst staying locally on holiday our Land Rover started to make a scraping noise from the wheel. We called in at Tim Purslow garage to ask if they could look at it for us. They looked at it immediately and provided us with a courtesy car for the day whilst they fixed our car.
I cannot recommend them highly enough for the prompt, courteous and professional service we received. Many thanks for your help on that very stressful day!
Bernard Sewell (July 2018)
Thank you for the updates. Very pleased with the service and grateful that you were able to offer my wife a lift home.
Many thanks indeed for your assistance in sorting the clicking sound on my Discovery yesterday morning. Excellent service and very much appreciated.
Hi Tim and Team
Just a note to say thank you for the excellent service, customer service and care that you've put into the work you've done on my Discovery.
It is not often that you find people who care about your investment as much as you do and you and your team do exactly that.
Thank you again.
I have really enjoyed my dealings with Tim Purslow Ltd to date and have always found you to be very responsive to anything I've needed. I will only ever do repeat business with a company I like and which delivers a great service, which you definitely do.
I will certainly be in touch when the next service falls due and will want to have my car maintained by you if at all possible.
I am very happy to be cited as a reference for your company on the basis of the services I've received so far, the excellent facilities you have, the general friendliness and attitude of all those I've met, and the attention to detail when a car is prepared for collection when the work has been done.
I just wanted to send a quick note to thank you and the service team for the service of my car last Friday. The car has been driving beautifully since the service. I really appreciate all the care and experience you put into the care of my car.
We just want to say thank you so much for your help Rory. We were very pleased with your service and the car is running very smoothly. We will surely recommend any of our friends to your company.
Once again thank you so much for your kindness.
Many thanks to the team. Very pleased with the work done. The service you have given in carrying out the repairs required could not have been bettered.
A cut above every other car dealer I've ever dealt with. Honest, friendly and efficient.
Amazing customer care and at a very good price! Don't waste your time or money anywhere else.
Have just had some work done to my car and I am very satisfied. The job was done promptly and the price was fair.
Just wanted to say that I am over the moon with my car and the service that you and your team give. It is second to none.
I was introduced to the team at Tim Purslow via a dealer from whom I purchased car and what an experience I have had!
They have put the CUSTOMER back into customer experience and customer service. From their knowledge of the marque through to their technical expertise I have found them faultless.
They have provided me with a major 4 year service, appraised the car and carried out additional works at my request in conjunction with warranty works to address the minor things that often get overlooked and all to the highest of standards that ensure my warranty is good for years to come.
I am now delighted that every switch, button and feature of this luxury car now works as it did when it rolled of the production line. Furthermore I now have a trusted advisor that I can go to who will look after my vehicle going forward and all this is provided at very competitive prices that are shared in advance and delivered to the penny with no hidden extras.
I would highly recommend the team @ Tim Purslow Ltd.
I ve known Rory for 13 years and dealt with him extensively during that time.
The business he and Tim are now running has exemplary customer service and there is none better. I have recommended them to my friends, and they too have experienced service second to none.
Thank you very much. As previously noted, the service from you guys was exceptional. I will come by and thank you in person when I get a chance.
You guys have a delightfully rare and sensitive style for a motor trader.
I may have mentioned, after 'being around cars' for 65 years, as my father sold them too.
If you were a restaurant and this was TripAdvisor, prepared to be inundated.
Thank you for all the work you have done.